![]() ![]() It requires Exchange 2010 or later and Exchange Web Services Managed API 1.2 (or later) which you can download here. ![]() Using the script mentioned in the article, which can be used to clear cached recipient information, is straightforward. Read the full article over on ENow Solutions Engine blog. Thus, when users pick recipients when sending messages, they may be sending messages to non-existent recipients or invalid e-mail addresses, which create issues like non-delivery of e-mail. Because this information is static, it may become invalid at some point. The potential issue revolves around end users using those lists to send messages, as the list contains cached recipient information. This list is displayed when the end user types in the first few letters. A “cache,” also known by its file extension, NK2 in older Outlook clients, is a convenience feature in Outlook and Outlook WebApp (OWA) which lets users pick recipients from a list of frequently-used recipients. Last version: 1.21, April 28th, 2021: Updated formatting and link to GitHubĪnyone who has participated in migrations or transitions to Exchange has most likely encountered or has had to work around potential issues caused by the nickname cache. ![]()
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